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Payment reminder messages in Hindi, Hinglish and English

Many customers read Hindi or Hinglish more comfortably than formal English. Here are nine reminder messages, three stages in three languages, that you can copy and adapt. Replace the words in curly brackets with your own details.

By the Munshiji team · Updated · General information, not legal or tax advice.

Before you send

  • Send to people who agreed to hear from you on that channel.
  • Use the same name, invoice number and amount that the customer sees on the invoice.
  • Include one clear way to pay, and one way to reply if they think the bill is wrong.
  • Send in daytime hours, and stop once the customer pays or disputes the bill.

1. Friendly reminder (a few days before the due date)

Most late payments are simply forgotten. A short, warm note before the due date fixes many of them.

EnglishHello {name}, a quick reminder that invoice {invoice_no} for ₹{amount} is due on {due_date}. You can pay here: {pay_link}. Thank you for your business! – {business}
हिंदीनमस्ते {name} जी, आपका बिल {invoice_no}, राशि ₹{amount}, {due_date} को देय है। भुगतान के लिए यह लिंक देखें: {pay_link}। धन्यवाद! – {business}
HinglishNamaste {name} ji, aapka invoice {invoice_no} (₹{amount}) {due_date} ko due hai. Payment link: {pay_link}. Dhanyavaad! – {business}

2. Follow-up (a week after the due date)

Still polite, but specific: the amount, the days overdue, and an easy way to reply.

EnglishHello {name}, invoice {invoice_no} for ₹{amount} was due on {due_date} and is still open. Could you let us know when we can expect payment? If it is already paid, please share the UTR and we will update our records. – {business}
हिंदीनमस्ते {name} जी, बिल {invoice_no} (₹{amount}) की देय तिथि {due_date} थी, और भुगतान अभी बाकी है। कृपया बताएं कि भुगतान कब तक हो पाएगा। अगर भुगतान हो चुका है, तो UTR नंबर भेज दें, हम रिकॉर्ड अपडेट कर देंगे। – {business}
HinglishNamaste {name} ji, invoice {invoice_no} (₹{amount}) ki due date {due_date} thi, payment abhi pending hai. Kab tak ho payega, bata dijiye. Agar payment ho gaya hai to UTR bhej dijiye, hum update kar denge. – {business}

3. Final reminder (after repeated follow-ups)

Clear and serious, never threatening. State what happens next and give a date.

EnglishDear {name}, despite our earlier reminders, ₹{amount} against invoice {invoice_no} (due {due_date}) remains unpaid. Please clear it by {final_date} or call us to agree a payment plan. After that date we will have to follow our formal recovery process. – {business}
हिंदीप्रिय {name} जी, पिछले रिमाइंडर के बाद भी बिल {invoice_no} (देय तिथि {due_date}) के ₹{amount} बकाया हैं। कृपया {final_date} तक भुगतान करें, या किस्तों में भुगतान तय करने के लिए हमें फ़ोन करें। इस तिथि के बाद हमें औपचारिक वसूली प्रक्रिया अपनानी होगी। – {business}
HinglishDear {name} ji, pichhle reminders ke baad bhi invoice {invoice_no} (due {due_date}) ke ₹{amount} baaki hain. Kripya {final_date} tak payment kar dijiye, ya installment plan ke liye humein call kijiye. Us date ke baad humein formal recovery process follow karna padega. – {business}

Turning these into WhatsApp templates

On the WhatsApp Business Platform, a reminder to a customer who has not messaged you in the last 24 hours must use a pre-approved template. Replace each placeholder with a numbered variable ({{1}}, {{2}} and so on), choose the Utility category for reminders about an existing invoice, and submit it for approval. Read more in our guide to WhatsApp payment reminders.

For customers who still don’t pay

If you are a registered micro or small enterprise, the law sets a deadline for business customers to pay you, with interest after that. See the MSME 45-day payment rule. A short reminder call in Hindi often works where messages don’t.

Sending these from Munshiji

Munshiji fills in the name, amount and due date from your invoices, and sends reminders by WhatsApp from your own WhatsApp Business Platform number, or by an automated Hindi or English call through your own Twilio, Plivo or Exotel account. Each reply and promise to pay is kept against the customer.

Common questions

How do I write a polite payment reminder in Hindi?

Start with a greeting and the customer’s name with “ji”, state the invoice number, amount and due date, give a payment link, and thank them. Keep it to three or four short sentences.

Can I send these reminders on WhatsApp?

Yes, but on the WhatsApp Business Platform the first message, and any message sent more than 24 hours after the customer last wrote to you, must use a template approved by Meta. Placeholders like {name} become numbered variables such as {{1}} when you submit the template.

What should a payment reminder never say?

Avoid threats, insults, calling at odd hours, telling other people about the debt, or claiming legal action you do not intend to take. Keep the tone calm and factual.

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